FAQ
THE MOST COMMON QUESTIONS
We are happy to swap out the current chain of the necklace with a chain you like! You can style the necklace as you please. Please leave a note with your order specifying what chain you'd want instead. However, we recommend DM'ing us on Instagram frist to see if the desired chain style is available. We'll work with your vision.
Most orders ship within 1–3 business days. Expedited shipping options are available at checkout. Orders with expedited shipping (Priority or Express) are prioritized and typically ship the same day or next business day, depending on the time of purchase. We are based in New York City. Please note that all shipping and handling time frames are estimates and not guaranteed.
Since we're just getting started, returns aren’t available yet. But you’re our priority — if anything comes up, send us a message and we’ll make it right!
To make the best of your jewelry, please visit our Jewelry Care Instructions page.